When examining in at IAH, the staff behind the AA desk had been all chatting and referring to family vacation. They appear irritated that we had lots of baggage. The additional do the job was having within their way. This was not the way I expected to start my trip.
PS I had her within the return flight and it had been evenm improved she lives in the Phillie space and I lived in the same location for few decades so we experienced a conversation about that .
If this is the new American Airlines I’ll go on report as indicating I such as old one far better. You gained’t go broke by getting rid of my enterprise but you'll have an extra seat accessible to offer to Another unsuspecting buyer.
Future, we would want to reassure you that we enjoy all feedback. We happily share compliments with the employees who receive them. Make sure you be confident that we will also be committed to answering each complaint we get, in addition to a agent from our department will get again to you personally immediately.
I planned to give kudos to Gary Tourney, who helped me in Pittsburgh on April 6th. He went to loads of difficulty to locate me An additional flight and to reroute my luggage. Gary was enjoyable and helpful and calm, and I really appreciated how tricky he worked to help me.
I have tried scheduling flights from Charlotte ,NC to Tobago. I am not able to guide these flight on yours or US Airs Web sites,nonetheless I can e-book them on Expedia and Travelocity. I didn’t need to guide these having a second celebration.
I just concluded emailing a difficulty to customer resolutions but accidentally strike a little something and my concept disappeared; did you receive it?
I am a disabled veteran who's got to utilize crutches and this was pretty really hard for me. I'd precisely booked a flight that only had 1 cease to make sure I might be able to make the journey.
however ihave not been privileged to recover seats on British airways Element of my flight.My locator no. is AUOANL.My wife is incredibly let down following currently being faithful to American for over twenty years.
We are also sorry that you just weren't content with the complimentary voucher that we presented. Nevertheless, the voucher was intended to convey goodwill and to produce amends in a way with the insufficient service you claimed. It signifies an quantity we imagine being reasonable and reasonable.
Or possibly a location to continue to be. 7 cellphone calls later on and visits with a rep from AA we lastly get a point out of we will get you over the flight for the next day. BUT now where are we planning to keep or reservation is up and have view website currently put in our holiday vacation funds.
Distressing more than enough to pay for a superior value with the spherical-journey ticket, distressing ample that there was a halt —— I've had a few non-stoppers planning to Cleveland from Albany before. It would make me worried about flying.
I had been shocked to see that American Airlines isn't going to allow for people with little young children board the aircraft 1st. This is certainly a regular for almost all airlines. I had been traveling with my mom, spouse, and 4 month outdated son. I asked the 3 african american girls driving the desk if I was ready to wide the plane early.
1st, although this e-mail is not really intended as being a reaction for the remarks you just submitted, it does ensure Now we have obtained your opinions and also have assigned a reference selection, which you see underneath.